The staff were polite, charming, attentive and helpful.
TripAdvisor, 19 Dec 2008
The receptionists were very helpful and accommodating.
Asiarooms.com, 01 Jun 2008
The rest of the hotel is very clean and the staff was very nice (I found that if you stay in nicer hotels in Vietnam the staff is generally above average).
TripAdvisor, 05 Nov 2008
Noisy self service buffet goes on all night, with no separate area for a la carte ordering, which doesnt help to get the ambiance right for a nice relaxing dinner, specially since the restaurant is cold dark.
TripAdvisor, 26 Oct 2008
The staff were immaculately trained, the hotel spotless, the spa very professional.
TripAdvisor, 22 Oct 2008
The staff were all friendy, attentive and spoke good English, which was not the case in other locations in Vietnam.
TripAdvisor, 06 Oct 2008
The service was excellent.
TripAdvisor, 16 Sep 2008
The breakfast was elaborate and I found the staff to be exceptionally friendly.
TripAdvisor, 10 Sep 2008
On our first night, having arrived late, we tried the room service menu which was delicious and was delivered quickly and efficiently.
TripAdvisor, 06 Aug 2008
Service is friendly and efficient - nothing is too much trouble.
TripAdvisor, 19 Jun 2008