Guest Reviews of Sheraton Saigon Hotel & Towers Ho Chi Minh City Based on a 1 (poor) to 5 (excellent) rating system

4.1 Overall
3.5 Rooms
3.1 Location
2.7 Service
4.5 Facilities
What people say about: Overall (show overall reviews)
Showing: all reviews positive negative
  1.  
    It is modern and well maintained, the rooms are better that average standard and the staff are very helpful and attentive.

    TripAdvisor, 25 May 2009

  2.  
    Furthermore, internet was charged at an exorbitant rate.

    TripAdvisor, 03 May 2009

  3.  
    The rooms are nothing special; fixtures are quite dated (late 1980s?

    TripAdvisor, 29 Mar 2009

  4.  
    In room internet is very expensive and doesn't always work.

    TripAdvisor, 29 Mar 2009

  5.  
    The farthest thing from 5 stars and incredibly overpriced!

    TripAdvisor, 01 Mar 2009

  1.  
    stayed 2 nights, and other than the ridiculous prices, the one thing that drove me nuts was the key cards.

    TripAdvisor, 21 Feb 2009

  2.  
    The only downside is that the Sheraton was not cheap.

    TripAdvisor, 17 Dec 2008

  3.  
    Good, but not exceptional hotel

    TripAdvisor, 26 May 2008

  4.  
    Concierge desk is lacking though and the highest ranking concierges (noted by their uniform) are aloof and unhelpful.

    TripAdvisor, 06 Jan 2008

  5.  
    The only thing I would like to add is free Internet access, as I find $20/day very expensive.

    TripAdvisor, 25 Nov 2007

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