Guest Reviews of Sheraton Saigon Hotel & Towers Ho Chi Minh City Based on a 1 (poor) to 5 (excellent) rating system

4.1 Overall
3.5 Rooms
3.1 Location
2.7 Service
4.5 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    The staff were polite and efficient, the room was well kept and clean.

    TripAdvisor, 20 Jun 2009

  2.  
    Room service was prompt and appropriate (you just need a lit bit of explaining in describing stuff like sanitary napkins, down pillows and shaving kit).

    Virtual Tourist, 26 Apr 2009

  3.  
    Gorgeous hotel, lovely staff, great location and this was my third time to stay there.

    hotels.com, 23 Feb 2009

  4.  
    Excellent buffet and friendly staff - really enjoyed whole stay.

    Asiarooms.com, 01 Jul 2007

  5.  
    He called the driver who was equally friendly and was very eager to assist me with my suitcase.

    Yahoo! Travel, 30 Jun 2007

  1.  
    Great service, amenities, and very clean!

    IgoUgo, 05 Jun 2006

  2.  
    Great service, amenities, and very clean!

    Travelocity, 01 May 2006

  3.  
    Service generally seemed good, I didn't spend that much time in the hotel though.

    TripAdvisor, 07 Jun 2009

  4.  
    The lounge (for Platinum members) is huge and nice, the finger food served really good, the service attentive (WiFi free).

    TripAdvisor, 15 Apr 2009

  5.  
    Women at front desk were very helpful and even gave us late check out with no extra charge.

    TripAdvisor, 29 Mar 2009

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