Guest Reviews of Zephyr Hotel Hanoi Based on a 1 (poor) to 5 (excellent) rating system

The check-in was quick and the room was very nice and very spacious (my wife just commented last night about wanting a bed like we had at the Zephyr).

TripAdvisor, 11 May 2009

The location is absolutely wonderful and is very convenient to many things.

TripAdvisor, 11 May 2009

I can see that the front desk help may come off as not being the most friendly - kind of arrogant knowing that they have a posh job in a tourist class hotel, but the bell men were very helpful with luggage, and were even willing, no, actually happy to go out on seperate occassions to purchase medication and cell phone minutes.

TripAdvisor, 11 May 2009

Just beside Hoan Kiem Lake, walking distance to old quarter, water puppet theater and minibus station to airport(VND25000) Staff are helpful and friendly, would stay again on my next visit.

Asiarooms.com, 01 May 2009

PROS: The reception area was clean and sparkling, making a welcome change from the noise and dust of the streets.

agoda, 19 Apr 2009

The staff were also welcoming and friendly..

agoda, 19 Apr 2009

We really enjoyed our stay at this cute little hotel.

agoda, 19 Apr 2009

The room service menu food was also excellent - we ordered the Vietnamese salad rolls (like uncooked spring rolls) with almost every meal.

agoda, 19 Apr 2009

We were tired from our long van ride from Halong Bay and needed a stay (where we have hot water and a clean room) before our morning flight to Nha Trang.

TripAdvisor, 23 Jan 2009

There are so many other hotels that are not as costly, just shop around and do not listen to any of the recommendations from these travel agencies in Hanoi (they get a kickback for booking your stay).

TripAdvisor, 23 Jan 2009