Guest Reviews of Zephyr Hotel Hanoi Based on a 1 (poor) to 5 (excellent) rating system

4.4 Overall
3.3 Rooms
5.0 Location
2.9 Service
N/A Facilities
What people say about: Overall (show overall reviews)
Showing: all reviews positive negative
  1.  
    The staff was rude and does not want to address any of the concerns we had.

    TripAdvisor, 23 Jan 2009

  2.  
    poor staff management

    TripAdvisor, 23 Jan 2009

  3.  
    We stayed at the Zephyr on 1/8/09 and the price was extemenly expensive ($162 US, including tax).

    TripAdvisor, 23 Jan 2009

  4.  
    dirty room and not 4 star hotel

    TripAdvisor, 15 Dec 2008

  5.  
    BUT, we are really upset about the room: we booked a DE LUXE room and we had a small room with a small scuttle, the carpet was dirty.

    TripAdvisor, 15 Dec 2008

  1.  
    PROS: Nothing apart from the location.

    agoda, 08 Dec 2008

  2.  
    CONS: This hotel was not worth the money and it was like I was living back in 1971.

    agoda, 08 Dec 2008

  3.  
    The rooms were very small and smelt!!!

    agoda, 08 Dec 2008

  4.  
    No complaints at all about this hotel - other than the fact it was rather pricey as we booked it at the last minute!

    Asiarooms.com, 01 Dec 2008

  5.  
    Zephyr Hotel had poor front desk service

    agoda, 17 Oct 2008

Loading...