Guest Reviews of Sofitel Metropole Hotel Hanoi Based on a 1 (poor) to 5 (excellent) rating system

Great property- not so great service

TripAdvisor, 07 Jun 2009

Quite enjoyed the hotel but have a few comments: Our (not inexpensive) room was small, or compact if you want to be nicer.

TripAdvisor, 04 Jun 2009

Big BBQ production but not worth the price.

TripAdvisor, 08 May 2009

The service can also be a little slow there.

TripAdvisor, 03 May 2009

which was rather expensive, but really excellent.

TripAdvisor, 03 May 2009

Drinks, both at the bars, and in the room bar were just a tad expensive (£7/$10 for a glass of wine).

TripAdvisor, 27 Apr 2009

Stunning dining areas (though not cheap!

Expedia, 26 Apr 2009

I read and read lot of reviews complaining about the noise of the renovation site and I had to admit than the hotel was not as peaceful as I expected and I regret this lack of thinking and poor management.

TripAdvisor, 19 Apr 2009

My last regret was the poor level of the staff.

TripAdvisor, 19 Apr 2009

Although I can understand other reviewers comments about the Metropole being overpriced, you can't take away from the fact that this is a lovely hotel!

TripAdvisor, 16 Apr 2009