Guest Reviews of Hong Ngoc Hotel Hanoi Based on a 1 (poor) to 5 (excellent) rating system

4.3 Overall
3.5 Rooms
4.8 Location
3.5 Service
2.5 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    one of the little gems of asia staffed by some of the most friendly and helpful people of this world.

    TripAdvisor, 17 Jun 2009

  2.  
    But the resturant waiters are not so Professional.

    Asiarooms.com, 01 May 2009

  3.  
    early check in procedures and related reasonable pricing of the service.

    TravelPost.com, 13 Apr 2009

  4.  
    Location was perfect, reception staff was always polite and helpful.

    agoda, 29 Mar 2009

  5.  
    Hong Ngoc Hotel: Spotless, great service

    Virtual Tourist, 09 Jun 2007

  1.  
    But staff were helpful; they do stuff like pick you up from the airport and there are loads of other places for nice breakfast in Hanoi

    TripAdvisor, 02 Jun 2009

  2.  
    We were staying in for 1 week and the staff was incredibly nice and helpful Several questions on tour were quickly responsed and managed or advised by the manager.

    TripAdvisor, 12 May 2009

  3.  
    Great service, awesome staff - a great experience

    TripAdvisor, 22 Apr 2009

  4.  
    early check in procedures and related reasonable pricing of the service.

    TripAdvisor, 07 Apr 2009

  5.  
    The staff was welcoming, and our lovely room on the back of the building was quiet, cool, and very clean.

    TripAdvisor, 28 Mar 2009

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