Guest Reviews of Hoabinh Palace Hotel Hanoi Based on a 1 (poor) to 5 (excellent) rating system

2.5 Overall
0.9 Rooms
2.3 Location
0.5 Service
1.9 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    The actual hotel itself is in a great location, the rooms are excellent, the staff were very helpful and friendly, the buffet breakfast is nothing special but lots of variety and freshly cooked eggs to order.

    agoda, 09 May 2009

  2.  
    and lake breakfast not 5 star but ok dinner was excellent staff friendly and attentive.

    HotelClub, 21 Apr 2009

  3.  
    I also paid for the pick up and drop off service from and to the airport, clean car, friendly drivers, no hassles!

    TripAdvisor, 20 Apr 2009

  4.  
    Rooms are reasonably clean, service is good.

    Yahoo! Travel, 06 Feb 2009

  5.  
    It looks out on the market street and was a friendly place to stay with a kickin' bathroom with whirlpool!!

    Travelocity, 01 Jan 2009

  1.  
    Staff were friendly and helpful.

    Asiarooms.com, 01 Sep 2008

  2.  
    Room and services are excellent, very helpful staff

    TravelPost.com, 16 Jun 2008

  3.  
    The staff were helpful and provided guidance to being safe in Hanoi.

    agoda, 07 May 2009

  4.  
    PROS: Location and very helpful staff..

    agoda, 16 Apr 2009

  5.  
    While this is not a Western 5 star hotel, the staff was very friendly and helpful and the price was reasonable compared to the actual Western 5 star hotels.

    TripAdvisor, 23 Mar 2009

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