It does however have a great staff, clean rooms with great water pressure in the shower, modern amenities (lcd tv's in rooms), etc.
TripAdvisor, 13 Mar 2009
staff were courteous, the price was amazing as we availed of a discount rate and the room was spacious,spotless and tastefully decorated.
TravelPost.com, 30 Aug 2007
This would be a lovely hotel, should you not mind awful customer service and the nightclub conveniently located next door that plays obnoxiously loud music until after 2am.
TripAdvisor, 21 Feb 2009
Again, the front desk staff were cool and understanding to a point, same with concierge.
TripAdvisor, 14 Jan 2009
The staff very friendly and helpful.
TripAdvisor, 30 Dec 2008
Pros: -great location one block from Powell Street cable car turnaround -extremely clean bathrooms -attentive staff -light continental breakfast provided for free (bagels, toast, muffins, juice, tea, coffee and fruit) -room amenities included: hairdryer, fan, iron and ironing board, flat screen TV, room safe, minibar Cons: -no air conditioning
TripAdvisor, 01 Dec 2008
Staff very friendly.
TripAdvisor, 15 Oct 2008
Really great value for money, fantastic staff and excellent location.
TripAdvisor, 05 Oct 2008
The staff apart from the initial difficulties were pleasant and helpfull, and the hotel seemed clean.
TripAdvisor, 01 Oct 2008
When I checked in it was a little chaotic because there were a lot of people there for the Oracle Convention but the staff managed to get everyone checked in quickly.
TripAdvisor, 29 Sep 2008