Guest Reviews of Hotel New York Helmsley Based on a 1 (poor) to 5 (excellent) rating system

What people say about: Overall (show overall reviews)
  1.  
    CONS: Concierge was not helpful.

    Priceline, 24 Jun 2009

  2.  
    Again the front desk uniforms very dull and almost dingy looking.

    Priceline, 21 Jun 2009

  3.  
    Not to sound cheap, but if there is one thing I'd change is that I wish they had a coffee maker in the room-I got a small coffee from Mindy's restaurant-in the hotel to go, and it was $3.53-pretty

    TripAdvisor, 13 Jun 2009

  4.  
    The room wasn't as nice but I think I preferred it - the atmosphere was more relaxed and they didn't charge you for every tiny thing!

    TripAdvisor, 12 Jun 2009

  5.  
    I think they sell the noisy rooms off cheap on priceline, so I suppose it's a the price you pay for getting a cheap room in Manhattan.

    Priceline, 12 Jun 2009

  1.  
    Great location - but very disappointing experience

    TripAdvisor, 09 Jun 2009

  2.  
    ' Not to mention the potential implications for theft allegations, extremism activities, etc, the list is endless!

    TripAdvisor, 09 Jun 2009

  3.  
    Overall, we felt the hotel's fantastic location was spoiled by poor service, lack of customer care, and a disregard for customer satisfaction.

    TripAdvisor, 09 Jun 2009

  4.  
    CONS: Had to ask repeatedly for towels, plastic cups, different amount of towels every day spotty bathroom housekeeping.

    Priceline, 08 Jun 2009

  5.  
    The whole experience was very poor.

    Priceline, 07 Jun 2009

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Hotel New York Helmsley

4 star hotel
212 East 42ND Street
New York 10017, United States map
The New York Helmsley is conveniently located on east 42nd street, between 2nd and 3rd avenues and is within walking distance of some of New York C...

Best Price

Guest Satisfaction

4.1

8 hearts
Wego Popularity

#76 of 798 hotels in New York