The front desk personnel were not friendly at all, and one was bordering on rude all because we arrived early.
TripAdvisor, 27 Jun 2009
Our room smelled very musty and was not as clean as I would have expected.
TripAdvisor, 26 Jun 2009
Our bathroom did not seem very clean either.
TripAdvisor, 26 Jun 2009
The toilet had hair on it, the glasses were dirty, and it just didn't feel very clean at all.
TripAdvisor, 26 Jun 2009
At that point we left because our car had arrived from valet and was sitting out front" In conclusion, I was very disappointed in the cut backs at the hotel and in particular the cut back in the cleanliness area...
TripAdvisor, 25 Jun 2009
CONS: Unfriendly staff, hard beds, AC did not cool room.
Priceline, 23 Jun 2009
Great location, average staff, housekeeping, AC did not cool room, met our needs but nothing stood out.
Priceline, 23 Jun 2009
The difficulty is the present routing of traffic around the Broadway pedestrian mall area creates a problem with transportation to and from the hotel.
hotels.com, 22 Jun 2009
Great location, poor housekeeping
hotels.com, 22 Jun 2009
Customer Service is HORRIBLE!
TripAdvisor, 21 Jun 2009