Guest Reviews of Intercontinental Los Angeles Century City Based on a 1 (poor) to 5 (excellent) rating system

4.7 Overall
4.7 Rooms
2.7 Location
4.9 Service
3.9 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    PROS: Outstanding service felt like a new hotel.

    Priceline, 12 Jun 2009

  2.  
    PROS: Staff was helpful, concierge wonderful..

    MYTravelGuide, 19 Apr 2009

  3.  
    and the staff was very friendly.

    IgoUgo, 08 Dec 2008

  4.  
    Check-In/Service: Check in wasn't a problem.

    TripAdvisor, 03 Dec 2008

  5.  
    But housekeeping was bad.

    Expedia, 20 Aug 2008

  1.  
    Room service is prompt and our orders are always perfectly filled.

    Yahoo! Travel, 10 Oct 2007

  2.  
    All of the staff were extremely courteous, which is extremely important to me.

    Citysearch, 10 Jul 2007

  3.  
    The hotel has a good location, it is clean, friendly and it has a good room rate as compared to other area rates.

    TravelPost.com, 24 Jan 2007

  4.  
    CONS: Front desk staff was snobbish and one lady in particular was rude.

    Priceline, 09 Jun 2009

  5.  
    Staff was extremely attentive and helpful with everything.

    Priceline, 23 May 2009

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