Guest Reviews of Planet Hollywood Hotel And Casino, A Sheraton Resort Based on a 1 (poor) to 5 (excellent) rating system

4.1 Overall
4.3 Rooms
4.9 Location
2.1 Service
1.9 Facilities
What people say about: Overall (show overall reviews)
Showing: all reviews positive negative
  1.  
    We got there and it took 15 mins to check in, got to the room on the 19th floor and had a perfect view of the fountains.

    TripAdvisor, 27 Jun 2009

  2.  
    Our room was not clean, so PH upgraded us in addition to a $75 food coupon at one of the restaurants.

    Expedia, 23 Jun 2009

  3.  
    Nice rooms.

    hotels.com, 23 Jun 2009

  4.  
    Everything turned out to be a good experience with so many shopping places and eateries.

    IgoUgo, 22 Jun 2009

  5.  
    PROS: Clean rooms, bright casino, centralized entertainment, prime Las Vegas Blvd position.

    Priceline, 21 Jun 2009

  1.  
    Front desk agent was not really helpful ,she was not even paying attention to us when check in talking to some friend.

    Yahoo! Travel, 16 Jun 2009

  2.  
    Also, the customer service staff weren't quite as friendly/accommodating as other hotels that I've stayed at such as MGM and the Westin.

    Travelocity, 01 Jun 2009

  3.  
    The room was beautiful with a great view of the fountains at Bellagio.

    Orbitz, 07 Apr 2009

  4.  
    While checking in and talking to the staff we received a free upgrade to a beautiful suite overlooking the strip.

    TravelPost.com, 22 Feb 2009

  5.  
    After a horrid experience at the Las Vegas Hilton, I salvaged the rest of my trip and came here.

    Citysearch, 23 Mar 2008

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