And then the front desk lady next to her offered a couple a free upgrade to a Go room which was supposabily not available when I asked.
TripAdvisor, 28 Jun 2009
The staff were rude and unconcerned with the overall well being of their customers and the rooms.
TripAdvisor, 28 Jun 2009
Once we got into our rooms, my mom found that her room had a massive gross sticky stain between the beds and the bathroom was very moldy.
TripAdvisor, 28 Jun 2009
People drop them on the floor and this makes the place look dirty, its a shame for such a nice place!
TripAdvisor, 28 Jun 2009
I asked to stay in the lowest room possible and showed the clerk my confirmation for a king bed.
TripAdvisor, 28 Jun 2009
The only bad experience we had was on check in.
TripAdvisor, 24 Jun 2009
It's dirty and the staff do not have a clue what is going on, nor do they care!
TripAdvisor, 22 Jun 2009
When we checked in, the desk clerk said no rooms were available and then we went to another clerk who said we could get into our room.
TripAdvisor, 22 Jun 2009
The hotel overall was dirty, cigarette butts everywhere, caps, trash throughout wildlife exhibit, in hallways, dirty glasses in elevators, at concierge desk, etc.
TripAdvisor, 22 Jun 2009
The room was very worn- the bathroom sink cracked, carpet dirty, weird odor in room...
TripAdvisor, 22 Jun 2009