Guest Reviews of Sofitel Hotel Chicago Water Tower Based on a 1 (poor) to 5 (excellent) rating system

The front desk had a good system in place.

TripAdvisor, 19 Jun 2009

All staff were very accommodating which was helpful when traveling with our young daughter.

Expedia, 10 Jun 2009

The service is incredible from the doormen, to the desk, to the maid's, to the room service, they all were pleasant and positive throughout our stay.

hotels.com, 08 Jun 2009

This is a lovely hotel with attentive staff and I would definitely stay here again when I want this level of comfort and service.

IgoUgo, 05 Jun 2009

This is a lovely hotel with attentive staff and I would definitely stay here again when I want this level of comfort and service.

Travelocity, 01 May 2009

I Liked: I always enjoy the atmosphere, and the service is excellent.

TabletHotels, 01 May 2009

The quiet, attentive discrete staff greeted us, made our dinner reservation and brought us a menu for our restaurant.

MYTravelGuide, 13 Jan 2009

The always attentive, helpful and friendly staff made sure our needs were met whenever we asked.

Priceline, 23 Aug 2008

The service was outstanding in every way.

venere.com, 01 Dec 2007