The big disappointment was that our 'Special Requirement' of a river view room was totally ignored and changed to 'if available' - that certainly wasn't the consumer expectation - it's this hotel's big differentiator - get them to commit - else don't stay there.
TripAdvisor, 22 Jun 2009
PROS: Excellent customer service, great location and clean modern rooms.
Booking.com, 06 May 2009
Bathroom was very nice, separate tub and stand up shower.
Priceline, 20 Apr 2009
Room was beautiful.
LateRooms, 01 Apr 2009
Room was modern with air con and lovely bathroom.
HotelClub, 28 Jan 2009
This hotel has lovely new rooms that provide a good level of comfort, along with a glass walled shower and bathtub.
Expedia, 07 Jan 2009
Great room much larger than most european hotels.
hotels.com, 07 Jan 2009
The rooms were a bit small, but had modern TVs.
Travelocity, 01 Jul 2007
Nice rooms, with the view of the alley.
CheapTickets, 09 Jun 2006
The room was wonderful with a marvellous view of the river Thames, the Houses of Parliament and Big Ben.All
Yahoo! Travel, 16 Mar 2006