Service was very professional and courteous and the general appearance of the hotel open spaces was clean, modern and welcoming.
hotels.com, 07 Nov 2012
PROS: Staff were very helpful and allowed my wife to check-in although I wasn't there with the credit card.
Priceline, 18 Oct 2012
CONS: The room was not cleaned until 4 PM.
Priceline, 18 Oct 2012
This place is a little pricey, but it's a very nice hotel with friendly and helpful staff.
hotels.com, 04 Oct 2012
Great friendly staff in a beautiful hotel.
hotels.com, 08 Apr 2012
One downside is that the housekeeping wasn't consistent--sometimes we had towels, sometimes we didn't and had to ring up for towels.
Expedia, 14 Aug 2011
One downside is that the housekeeping wasn't consistent--sometimes we had towels, sometimes we didn't and had to ring up for towels.
Expedia, 14 Aug 2011
Location of the hotel was good so you could walk everywhere, staff were very friendly and efficient, would stay there again
hotels.com, 21 Jul 2011
The concierge was excellent and provided us with very good information on restaurants, buses, tours etc.
Expedia, 07 Jun 2011
Must see Georgian House, Mary Kings Close, HMS Brittania, Royal Mile, Edinburgh Castle, Cemetary Other The people in Edinburgh are about the friendliest we have ever encountered
Expedia, 07 Jun 2011