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Very friendly and efficient staff, very clean and comfy room with nice bathroom.
hotels.com, 12 Nov 2012
Personally I will stick to Premier inn and save my hard earned money for something more worthwhile .
LateRooms, 01 Nov 2012
Waited 4 hours before ringing them back to find no-one knew anything about it, finally spoke to the manager on duty and had to explain all over again what the problem was.
LateRooms, 01 Nov 2012
A good breakfast.
hotels.com, 04 Oct 2012
Pleasant stay Stayed with Novotel for my NACP conference at the NEC.
LateRooms, 01 Oct 2012
We were checked in quickly although we had booked 2 rooms one superior and one executive we were given by mistake a superior but the receptionist was very quick to move us and instantly housekeeping came to the new room to set up for a family.
LateRooms, 01 Oct 2012
over priced the hotel was clean the staff friendly but i thought it was well over priced ive stayed at lots of hotels and this was nothing special for the costwe could not get the tv to work properly it needed a code put in it i rung reception twice but no one came to fix it we had been to a concert came back around 11pm hungry only to find that the 24 hour menu consisted of 3 choices a green curry or a pannini again over priced and we really wanted a sandwich for a so called 4 star hotel no choice at all
LateRooms, 01 Sep 2012
we ate dinner - served with a smile and food perfect.
hotels.com, 30 Aug 2012
Hotel lovely staff need more training particularly when taking your credit card details at reception which enables you to charge things to your room and then you go into the Restaurant and to be asked to pay instead of charging to your room as the Restaurant Manager was rather curt and said that we could not do it!
hotels.com, 19 Aug 2012
Great hotel, great location.
hotels.com, 15 Aug 2012
