They are so friendly and genuinely helpful.
TripAdvisor, 12 Jun 2009
I prefer to stay at Grand Hyatt or Park Hyatt which is double the price but at least the staff and the hotel it self from the reception to the manager is very polite, honest and friendly.
Yahoo! Travel, 06 Feb 2008
i loved this hotel the staff were excellent the only moan i had was the pool area the way its situated it was very busy and if you dont get a bed at the front you miss the sun plus it moves around 1.30
Asiarooms.com, 01 Jan 2008
nice rooms and very clean, the service is smiley and friendly, the steak house, wine bar and and cigar lounge is a must see.
hotels.com, 03 Oct 2007
The rooms are spacious and among the most comfortable anywhere, with the Fairmont chain's usual attention to impeccable service.
IgoUgo, 26 Sep 2006
Well done Fairmont Dubai - keep up the excellent work at all levels of service we encountered.
TripAdvisor, 08 May 2009
Blissful stay with outstanding service
TripAdvisor, 23 Apr 2009
The staff and service at this hotel was the best I have experienced in Dubai, everyone was so friendly and genuinely wanted to make sure everything was what we wanted.
TripAdvisor, 18 Apr 2009
The lobby is well maintained and the bellmen/lobby staff were very pleasant.
TripAdvisor, 10 Apr 2009
Staff are friendly and professional enough but compared to other 5* hotels in Dubai rooms are looking tired although bathrooms are smart.
TripAdvisor, 20 Oct 2008