Guest Reviews of Hilton Phuket Arcadia Resort & Spa Based on a 1 (poor) to 5 (excellent) rating system

4.6 Overall
3.9 Rooms
2.7 Location
4.3 Service
4.2 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Good service

    TripAdvisor, 20 Jun 2009

  2.  
    PROS: Good environment and very friendly staff.

    Priceline, 14 Jun 2009

  3.  
    The staff were fantastic, the room perfectly clean (a nice touch: face towels folded into the shape of a little elephant in the bathroom).

    Asiarooms.com, 01 Jun 2009

  4.  
    Staff are honest as I left my safebox open and went out and I believe the housekeeper helped me to set new password, all my valuable were there.

    HotelClub, 01 Apr 2009

  5.  
    The services seem fairly decent but some improvements can be made.

    agoda, 15 Mar 2009

  1.  
    kind and helpful staff.

    Expedia, 11 Mar 2009

  2.  
    water and soft drinks are overprices, so is the internet service otherwise, price is reasonable for the services you get at the hotel.

    hotels.com, 01 Mar 2009

  3.  
    Service is great, rooms are large and there is plenty of room to wander, and most importantly, three pools with plenty of space.

    Yahoo! Travel, 15 Apr 2008

  4.  
    There are 4 great swimming pools, a very nice gym/squash courts and superb staff all on over 75 acres of very well kept grounds.

    Virtual Tourist, 03 Feb 2006

  5.  
    We loved our stay at this hotel, the staff were great, always friendly and helpful.

    TripAdvisor, 17 Jun 2009

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