Of the 9 hotels we stayed in SE Asia we had the worst experience here.
Asiarooms.com, 01 May 2009
The staff at the Sheraton were so helpful and friendly, they really helped to make our stay so enjoyable - nothing was too much trouble.
TripAdvisor, 20 Dec 2008
Lack of fluency in English is a problem faced by the hotel staff that tends to lower service standards.
Yahoo! Travel, 13 Feb 2008
While this hotel has some lovely staff and nice facilities, it is about 15 minutes from Ao Nang beach and all the shops etc.
Virtual Tourist, 03 Jan 2008
The resturants were very nice but like so many other hotels they were very expensive, especially compared with the quality and price of the resturants just outside the gates.
IgoUgo, 16 Oct 2007
Good service and fun environment for kids and family.
Asiarooms.com, 01 Mar 2009
Very good hotel, but lose in some details that we expect to be different in a 5 star hotel.
Asiarooms.com, 01 Feb 2009
The grounds were beautiful, the staff was super friendly, the buffet breakfast was delicious and the beach was great.
TripAdvisor, 19 Dec 2008
I think this location is not good but sometimes forget the traffic jam and loud noisy.
TripAdvisor, 17 Dec 2008
Nice hotel resort !
TripAdvisor, 16 Dec 2008