Guest Reviews of Kala Hotel Koh Samui Based on a 1 (poor) to 5 (excellent) rating system

The staff are friendly and helpful.

RatesToGo, 12 Dec 2008

The staff are friendly and helpful.

lm.hotelclub.net, 12 Dec 2008

you can hop into the restaurant any minute of the day, and the lovely staff will attend to your every need.

TripAdvisor, 02 Dec 2008

The staff were amazing too.

TripAdvisor, 17 Oct 2008

The staff were wonderful, friendly, would do anything to please, but speaking as someone with 15 years experience in the Hospitality Industry, many require extensive training in all areas of service; training they obviously want, but there's no effort on the part of the management to provide it.

TripAdvisor, 15 Oct 2008

We were welcome with welcome drinks and friendly staff.

TripAdvisor, 03 Oct 2008

Whoever owns this property needs to spend some $$$ to get good advice on management to see what really makes a five star.

TripAdvisor, 02 Oct 2008

Keep in mind that the restaurant assumes you are here to relax and enjoy the fantastic view, so if you want speedy service let them know you need to be somewhere.

TripAdvisor, 27 Sep 2008