Staff were quite responsive to complaints and sorted out problems as well as they could, but it's unfortunate to have so many issues to deal with when one has invested in what should be a very comfortable and carefree holiday.
TripAdvisor, 01 Jan 2009
The resort is quite nice, but as some of the comments mentioned prior, it is quite small areas with lots of room in the small space...
TripAdvisor, 12 Mar 2008
We had one lunch in the hotel too as we were lazy...
TripAdvisor, 12 Mar 2008
The big villas are not worth it.
TripAdvisor, 13 Feb 2008
The sunbed area now caters for double amount of hotel guests and is very cramped with little room between sunbeds which can cause friction amongst guests, as there is very little natural shade except for the umberellas.Not
TripAdvisor, 16 Dec 2007
Rooms overpriced against other hotels,and is certainly not a boutique style or exclusive to other hotels, but a general family hotel with a large number of small children resident .
TripAdvisor, 16 Dec 2007
We knew this hotel was small and going to be fairly quiet.
TripAdvisor, 05 Aug 2007
My husband asked to be moved to the front row but was told that the rooms were not available.
TripAdvisor, 05 Aug 2007
Khao Lak town has pathetic shopping and ambience, and tour itenaries are generally expensive for what you get.
TripAdvisor, 25 Mar 2007