Guest Reviews of Empress Hotel Chiang Mai Based on a 1 (poor) to 5 (excellent) rating system

What people say about: Overall (show overall reviews)
  1.  
    The staff did not appear to enjoy their work and very few admitted to speaking English.

    TripAdvisor, 09 Mar 2009

  2.  
    Room service was very bad with mistakes made in every order even when asking for a jug of hot water which came as a pot of coffee.

    TripAdvisor, 09 Mar 2009

  3.  
    Hated this hotel

    TripAdvisor, 01 Jan 2009

  4.  
    Very disappointing stay at this hotel.

    TripAdvisor, 01 Jan 2009

  5.  
    only downside hotel bar over priced.

    TripAdvisor, 02 Dec 2008

  1.  
    My only complaint would be that the person at the tour desk ( which I think might be a private tour company) was relatively unhelpful and expensive compared to others in Chiang Mai.

    Asiarooms.com, 01 Dec 2008

  2.  
    Low quality, poor service, bad food, revolting hotel -warning

    TripAdvisor, 01 Dec 2008

  3.  
    It is not overly expensive but by purchasing online you can stay in much nicer hotels in Chiang Mai for less!

    TripAdvisor, 01 Dec 2008

  4.  
    The electrical surges made it seem unsafe especially when all the power went out randomly and my partner was in the shower.

    TripAdvisor, 01 Dec 2008

  5.  
    Especially after 3 not so good nights of sleep (in the airplane, in a terrible hotel in Bangkok en in the nighttrain to ChangMai =which is nice, but in a hotel you sleep better)!

    TripAdvisor, 25 Sep 2008

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Empress Hotel Chiang Mai

4 star hotel
199/42 CHANGKLAN ROAD, CHIANGMAI 50100 THAILAND
Thailand
Located on Chang Klan Road. It is a 10 minute drive from the airport and a 15 minute walk from Chinagmai's famous night bazaar.

Best Price

Guest Satisfaction

3.8

8 hearts
Wego Popularity

#14 of 482 hotels in Chiang Mai