Very warm and friendly staff.
Expedia, 25 Aug 2009
We tried the second one but it was average and rather expensive.
TripAdvisor, 09 Mar 2008
PROS: camere pulite, grandi ed eleganti, staff molto gentile e professionale, più parcheggi coperti a disposizione
Booking.com, 12 Nov 2009
PROS: The view from the room and the Japaneew restaurant CONS: the hotel is about 20 minutes from the city center and there are no restaurants or coldstores near by
Booking.com, 04 Nov 2009
PROS: We booked a double and had the nice surprise of being upgraded to suite - large, very comfortable, clean and warm, great balcony with view on Lugano/Lugano lake.
Booking.com, 02 Nov 2009
PROS: Dimension des suites, piscine, wellness, accueil, confort
Booking.com, 29 Oct 2009
PROS: Nice Hotel, good facilities, very clean and well managed.
Booking.com, 13 Oct 2009
PROS: Gepflegtes Hotel, alle Mitarbeiter(-innen) waren sehr hilfsbereit und freundlich.
Booking.com, 09 Oct 2009
PROS: Pool, Frühstück, Abendessen, Ei-Service zum Frühstück, die Lage, nette Rezeption, Suiten, Ruhe, Sauna, Solarium, Service, Reinigung, CONS: es wurde verschwiegen, daß der Fitness-Raum (Gym) nicht zur Verfügung steht, es wurde verschwiegen, daß die Lage des Hotels für alte Damen (80+82 Jahre) nicht unbedingt geeignet ist!
Booking.com, 22 Sep 2009
PROS: Abbiamo scelto una suite con vista lago e ci siamo trovati benissimo.
Booking.com, 14 Sep 2009