Service isn't great and some parts of the hotel down at the water were closed due to construction.
TripAdvisor, 25 Aug 2008
But while the design and location are amazing, the service is badly in need of attention.
TripAdvisor, 10 Aug 2008
In addition the pavillion was cleaned to the highest standards daily by the very helpful and efficient housekeeping team.
TripAdvisor, 18 Feb 2008
Reception staff were very friendly however the rest of the staff were not too helpful!
TripAdvisor, 03 Jan 2008
The staff can be rude and off with you.
TripAdvisor, 03 Dec 2007
The staff sometimes seemed to be irritated that they had to do things when you wanted help as they were often sitting around because it was so quiet (although not all staff as some were very helpful).
TripAdvisor, 22 Sep 2007
rude staff
TripAdvisor, 22 Oct 2006
Finally, the staff was amazing.
TripAdvisor, 14 Jul 2006
Beautiful and friendly
TripAdvisor, 18 Jan 2006
Restaurant food was wonderful, served with charm from polite and friendly staff.
TripAdvisor, 24 Oct 2005
Not seen recently