Guest Reviews of Novotel Phuket Resort Patong Beach Based on a 1 (poor) to 5 (excellent) rating system

What people say about: Overall (show overall reviews)
  1.  
    Disappointing Hotel

    TripAdvisor, 03 Jun 2009

  2.  
    The drinking glasses were wiped out with a dirty cloth, the towels are practically threadbare and there was mould in the bathroom.

    TripAdvisor, 03 Jun 2009

  3.  
    CONS: The staff has difficulty to communicate in english.

    Booking.com, 11 May 2009

  4.  
    CONS: The staff has difficulty to communicate in english.

    Booking.com, 11 May 2009

  5.  
    I think it was a shame that the food was so disappointing and unfortunately because of the negative experience I wont ever eat at the fisherman again.

    TripAdvisor, 11 May 2009

  1.  
    CONS: The staff has difficulty to communicate in english.

    Booking.com, 11 May 2009

  2.  
    The security staff were frequently unpleasant and confrontational towards my partner and other Thai guests, although we checked in to the hotel together and it was quite obvious that we were both registered guests.

    TripAdvisor, 24 Apr 2009

  3.  
    Novotel has made the decision to charge a rather high price for wireless internet access, but this is typical of international chain hotels.

    TripAdvisor, 24 Apr 2009

  4.  
    Furthermore, the pool staff were quite rude and often gossiped about the guests in Thai.

    TripAdvisor, 24 Apr 2009

  5.  
    We thought that was pretty expensive, but it was our one nice dinner for the holiday.

    TripAdvisor, 23 Apr 2009

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