The hotel made us wait all day, having had to contact Expedia (who were useless) and eventually decided that they would move us to the Pestana Grand which was a superb five star hotel with courteous staff.
TripAdvisor, 14 Dec 2008
Personnel not very friendly but adequate.
TripAdvisor, 02 Dec 2008
Very professional
TripAdvisor, 25 Nov 2008
and also the staffs friendly attention.
TripAdvisor, 02 Sep 2008
The staff in the Tivoli Ocean Park Hotel have to be the nicest group of people I have dealt with in a hotel - ever.
TripAdvisor, 10 Aug 2008
The staff were very friendly and attentive, and the breakfast was superb.
TripAdvisor, 15 Jul 2008
We all enjoyed one of the best meals I have eaten abroad - staff attentive and food fantastic.
TripAdvisor, 06 Jul 2008
We found the staff to be most helpful and attentive.
TripAdvisor, 30 Jun 2008
Our room was spotlessly clean, the service during our stay superb and the staff were always friendly and helpful.
TripAdvisor, 24 Jun 2008
I believe the service was great.
TripAdvisor, 10 Jun 2008