The room was extremely average and completely devoid of personality.
TripAdvisor, 18 May 2009
In fact the shower stall didn't drain well and therefore had a low film of water on the floor through the day The food was fairly average with very limited choice But most disappointingly, the service was very lackluster and at times, almost amateurish.
TripAdvisor, 18 May 2009
Hotel services such as meals in the lobby, room service, etc are expensive versus other hotels around Manila.
Expedia, 24 Feb 2009
Choices and quality of food is average for a Peninsula hotel.
TripAdvisor, 24 Nov 2008
Ameninties are sufficient but room service is slow as we have to wait for half an hour for most requests or make repeated reminders.
TripAdvisor, 24 Nov 2008
Room felt a bit musty.
TripAdvisor, 09 May 2008
We had the worst experience at this hotel - I got food poisoning there - beware
Yahoo! Travel, 17 Apr 2008
During our stay, the hotel's on-call medical staff acted deceitful toward us.
Yahoo! Travel, 17 Apr 2008
It has a lot of potential, but it is not safe and the people in general can be quite untrustworthy.
Yahoo! Travel, 17 Apr 2008
The Manila Pen, in particular, has horrible service and the management are arrogant and not guest-friendly.
Yahoo! Travel, 17 Apr 2008