Guest Reviews of The Peninsula Hotel Manila Based on a 1 (poor) to 5 (excellent) rating system

4.7 Overall
4.9 Rooms
2.5 Location
4.2 Service
3.8 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Its best quality: Pleasant rooms with basket full fruits, helpful staff members, good food and big restaurant.

    TripAdvisor, 05 Jun 2009

  2.  
    Excellent service, very efficient staff, great food and ambiance in the lobby 24hrs a day.

    Expedia, 02 Jun 2009

  3.  
    Peninsula Manila The: The Gracious & Dignified Lady of Makati City

    Virtual Tourist, 26 Jun 2008

  4.  
    i find them very friendly and polite..

    Yahoo! Travel, 25 Apr 2008

  5.  
    I was greeted by almost every staff.

    MYTravelGuide, 20 Mar 2008

  1.  
    The service throughout the hotel is indeed service which is 24 hour and excellent.

    Priceline, 07 Feb 2008

  2.  
    In fact the shower stall didn't drain well and therefore had a low film of water on the floor through the day The food was fairly average with very limited choice But most disappointingly, the service was very lackluster and at times, almost amateurish.

    TripAdvisor, 18 May 2009

  3.  
    I had great conversations with staff and guests around the place.

    TripAdvisor, 17 May 2009

  4.  
    Service was fair, at best (although the dining area was nearly empty every time I went).

    TripAdvisor, 18 Apr 2009

  5.  
    Large rooms, good dining, helpful staff, strong security.

    TripAdvisor, 05 Apr 2009

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Hotel Facade

The Peninsula Hotel Manila

5 star hotel
Ayala and Makati Avenues
Manila 1226, Philippines map
Located in the heart of Makati, Manila's business and financial district, The Peninsula Manila is strategically placed on the corners of Ayala and ...
Hotel details » See all prices »

Best Price

US$164 Agoda Continue
Guest Satisfaction

4.7

9 hearts
Wego Popularity

#6 of 225 hotels in Manila