Guest Reviews of Grand Regal Hotel Davao Based on a 1 (poor) to 5 (excellent) rating system

2.5 Overall
4.6 Rooms
0.9 Location
0.3 Service
4.2 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Staff are friendly and helpful.

    Asiarooms.com, 01 Apr 2009

  2.  
    The new management has inherited well-furnished rooms: -real beds: good mattress, good linen -electric control at bedside; -black-out curtains; -full mini-bar and tea/coffee implements; -quite good insonorization However, the experience of staying there is harrowing as the only consistency you get in service is in making you feel that they really don't care: I was forced to pay in advance for the entire stay, plus a safety deposit (serious company backing and obvious customer referral potential of no relevance whatsoever); The electronic card lock was not working, and I had to wait for ages in the lobby before getting into my room.

    TripAdvisor, 29 Apr 2007

  3.  
    Service was a bit monotonous, quite robotic if I may add.

    Yahoo! Travel, 19 Sep 2006

  4.  
    A very enjoyable experience and a pleasant staff.

    Asiarooms.com, 01 Aug 2008

  1.  
    They were all the time extremely kind and friendly.

    Asiarooms.com, 01 Jan 2008

  2.  
    Service is really poor.

    Asiarooms.com, 01 Aug 2007

  3.  
    The staff were very friendly and very service oriented.

    Asiarooms.com, 01 Mar 2007

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