Guest Reviews of James Cook Hotel Grand Chancellor Based on a 1 (poor) to 5 (excellent) rating system

Service is good and the price - the hotel always offer special rate per room/ night and good for 3 to 4 people on standard rooms.

HotelClub, 26 May 2009

Service was good (not great).

TripAdvisor, 05 Apr 2009

The most impressive thing was the excellent concierge service.

Asiarooms.com, 01 Mar 2009

Staff were generally courteous except one lady (who is a little bit taller than the others) at the reception who was a bit up her nose when she talked to me (not a very good reception when you drove six hours and be greeted like that).

HolidayCity, 13 Jan 2009

This hotel and staff was great

hotels.com, 08 Dec 2008

Room service breakfast is good and hotel service of a high standard.

Virtual Tourist, 23 Mar 2007

Friendly concierge, didnt strike a very good reception person however.

HotelClub, 22 Apr 2009

Great location, good food and friendly staff.

HotelClub, 15 Apr 2009

When we booked in, the receptionist advised us we were entitled to complimentary soft drinks and snacks and Internet access.

TripAdvisor, 10 Mar 2009