Guest Reviews of Heritage Hotel Rotorua Based on a 1 (poor) to 5 (excellent) rating system

Nearly all good: excellent room, friendly staff, clean, modern, lots of TV channels.

TripAdvisor, 02 Jun 2009

The staff are friendly, the food is reasonable and the pool and spa are lovely for relaxing in the evening.

lm.hotelclub.net, 05 Jun 2008

The staff are friendly, the food is reasonable and the pool and spa are lovely for relaxing in the evening.

RatesToGo, 05 Jun 2008

Great service,good food and directly beside 2 of the most important thermal attractions...

Expedia, 10 Apr 2008

Room service was also good.

Asiarooms.com, 01 Apr 2007

Nice hotel, accommodating staff; towels and sheets need upgrading.

hotels.com, 31 Aug 2006

Great Service and good price!

TripAdvisor, 05 May 2009

The concierge were harassed by me, but they were so friendly that they dod not mind the excessiveness at all

TripAdvisor, 17 Apr 2009

On a positive note, the reception staff were helpful and friendly, the show at the hotel is fantastic!

TripAdvisor, 16 Apr 2009

Room service was great, the bar was friendly and easy way to meet other travelers.

TripAdvisor, 18 Mar 2009