Guest Reviews of Novotel Hotel Rotorua Lakeside Based on a 1 (poor) to 5 (excellent) rating system

The room had internet access $10 for 2 hours 10MB or $34 for 24 hours & 100MB, which I thought was a litle pricey compared to some hotels we have stayed.

TripAdvisor, 15 Jun 2009

This hotel was very average.

TripAdvisor, 01 Jun 2009

Only airport I have been to where there was no security check.

TripAdvisor, 15 May 2009

The staff lacked the usual warm NZ hospitality which you would experience at other places.

TripAdvisor, 30 Apr 2009

$235/night was not a great price to pay (wont concur with the 4 star rating very convincingly) but i wont regret much.

TripAdvisor, 09 Jan 2009

I was shown to the wrong room and walked in on another guest - he was very understanding!

TripAdvisor, 10 Dec 2008

High quality room for a very low price

TripAdvisor, 29 Oct 2008

Aviod the spa it wasnt very clean especially the changing rooms.

TripAdvisor, 05 Oct 2008

CONS: Not enough staff on Reception desk to cater for Checking in/out and answering questions.

Booking.com, 29 Sep 2008

CONS: Not enough staff on Reception desk to cater for Checking in/out and answering questions.

Booking.com, 29 Sep 2008