Guest Reviews of Novotel Hotel Rotorua Lakeside Based on a 1 (poor) to 5 (excellent) rating system

4.4 Overall
3.5 Rooms
5.0 Location
3.5 Service
1.1 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Fabulous staff

    TripAdvisor, 23 Jun 2009

  2.  
    The staff was friendly and helpful, and they looked to ensure the comfort of guests (me) who were not part of any of the groups who were staying there.

    Expedia, 27 May 2009

  3.  
    The staff were bright and cheerful, and were very helpful.

    lm.hotelclub.net, 18 Mar 2009

  4.  
    The staff were bright and cheerful, and were very helpful.

    RatesToGo, 18 Mar 2009

  5.  
    PROS: It was on the lake front and close to town and resturants and the hotel staff were very helpful with queries we had

    Booking.com, 22 Jan 2009

  1.  
    Great location, comfortable rooms, friendly staff, restaurant excellent (but pricey).

    HotelClub, 08 Jan 2009

  2.  
    Room was very nice, but staff left alot to be desired and the restaurant staff was the worst.

    Virtual Tourist, 10 Jan 2007

  3.  
    A very relaxing hotel, with friendly and outgoing staff.

    Asiarooms.com, 01 Aug 2006

  4.  
    The staff were obliging and helpful at all times.

    TripAdvisor, 03 Jun 2009

  5.  
    stayed here 2 nights during coach tour very efficient reception, porterage rooms clean and well maintained, staff friendly minutes walk to lakeside or centre of town.

    TripAdvisor, 07 May 2009

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Room

Novotel Hotel Rotorua Lakeside

4 star hotel
Lake End, Tutanekai Street
Rotorua 3010, New Zealand map
Novotel Rotorua Lakeside is the leading 4 star hotel located on the shores of Lake Rotorua. The resort features an indoor spa and fitness centre,...
Hotel details » See all prices »

Best Price

US$106 HotelClub Continue
Guest Satisfaction

4.4

9 hearts
Wego Popularity

#1 of 241 hotels in Rotorua