Guest Reviews of Hyatt Regency Hotel Auckland Based on a 1 (poor) to 5 (excellent) rating system

We decided to call for supplies, and housekeeping, Silvie, apologised for the poor service, and agreed to send up some English breakfast tea bags.

TripAdvisor, 16 Jun 2009

Poor housekeeping again, but perhaps the room, No 1104, (allegedly a Regency room), is one of the last to be used as its "view" was the back of the building next door.

TripAdvisor, 16 Jun 2009

Service was lacking and there was no apology given for all of the mishaps that occured during our stay.

TripAdvisor, 25 May 2009

This Hotel room was old, dank and had an off odor to it, kind of like getting hit with a wet mackerel in the face when you open the door but not as nice.

TripAdvisor, 21 May 2009

CONS: Service at the reception was slow, only one staff was on duty most of the time.

agoda, 09 May 2009

I must have had one of the shabbiest rooms in the property,wallpaper peeling off the bathroom walls...

TripAdvisor, 21 Apr 2009

During the afternoon, no staff is in there and they have a pitcher of water and a jar of biscottis.

TripAdvisor, 01 Apr 2009

Concierge really weren't helpful at all.

TripAdvisor, 01 Apr 2009

Rooms are rather small.

HotelClub, 24 Feb 2009

A bit disapppointed that we're on 3rd floor and thus we can't have a nice harbour view.

TripAdvisor, 21 Feb 2009