Guest Reviews of Jnane Tamsna Hotel Marrakech Based on a 1 (poor) to 5 (excellent) rating system

What people say about: Service (show overall reviews)
  1.  
    we arrived about 6 in the evening, the staff were welcoming however the hotel was deserted and lacked atmosphere...

    TripAdvisor, 09 Jun 2009

  2.  
    The staff were a joy - so friendly and warm and they took turns babysitting/entertaining our little girl when we had our al fresco lunch!

    TripAdvisor, 23 May 2009

  3.  
    Because of the very spread-out nature of the hotel and the laid-back attitude, service is VERY slow.

    TripAdvisor, 09 May 2009

  4.  
    The grounds were nice though to be fair and the staff were great but were obviously fully aware of the tricksy behaviour of the owner, Meryanne Loum Martin.

    TripAdvisor, 02 Dec 2008

  5.  
    The staff is very welcoming and helpful, (you laundry is done everyday for free).

    TripAdvisor, 20 Oct 2008

  1.  
    The staff were helpful without being 'in your face'; the bedrooms are impeccable and full of original touches (miles away from the tired Orientalist chic peddled elsewhere in Morocco); the proprietress was gracious and welcoming.

    TripAdvisor, 01 Oct 2008

  2.  
    Candles at night every where, five pools, sprawling roof terraces, a clay surface tennis court, excellent massage and yoga, interesting cooking classes by their gracious young Moroccan chef, and the absolute kindness of the owners.

    TripAdvisor, 11 Aug 2008

  3.  
    Slow service, especially for breakfast, with the excuse that the girl who makes the eggs didn’t show up.

    TripAdvisor, 08 Jun 2008

  4.  
    Friends had told us about an exceptionnal garden and a beautifully designed house owned by a very friendly couple.

    TripAdvisor, 07 Nov 2007

  5.  
    The staff friendly and never obtrusive, nor obsequious.

    TripAdvisor, 19 Jun 2007

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