The staff were excellent, ordering taxis, booking flights, ferries etc.
TripAdvisor, 21 Oct 2008
Hotel was clean but the pool guys were very very rude to old people like me.
Yahoo! Travel, 03 Sep 2007
The staff were very friendly and helpful.
HolidayCity, 22 Jan 2007
Okay now it is a tiny bit tired, but the service excellent, the staff are wonderful and the food very tasty and plentiful.
TripAdvisor, 18 Oct 2008
The hotel is lovely with a nice staff.
TripAdvisor, 16 Oct 2008
Beach is kept clean, staff extremely friendly and helpful, its a great place to be based if you wish to explore Penang/Malaysia.
TripAdvisor, 24 Sep 2008
Staff is very friendly, specially Virginia in charge of customer relations, she will do everything to solve any problems, specially with french people who are starting to discover Malaysia and this hotel.
Yahoo! Travel, 14 Jun 2007
The staff where friendly and very helpful.
Yahoo! Travel, 17 Mar 2007
very bad service.
Yahoo! Travel, 11 Aug 2005