Guest Reviews of The Datai Hotel Langkawi Based on a 1 (poor) to 5 (excellent) rating system

My one gripe was the service which was variable, for instance: On check in we received a warm and professional welcome - on check out we were delayed by about 10 minutes while the staff slowly corrected an error on our bill - despite me expressly requedsting it to be fixed 30 minutes earlier, they did not attend to it until it was time to pay.

TripAdvisor, 09 Jun 2009

It has some of the best service I have experienced in the many hotels I have stayed in.

Asiarooms.com, 01 Apr 2009

The staff are so servicing and are perfect at not interrupting your relaxing stay but attentive enough so that you never have to look for them.

agoda, 25 Mar 2009

Smiling, friendly personnel welcomed us from the cab and I was immediately impressed with the large - Malaysian style sculpture of a horse in the airy reception area.

Yahoo! Travel, 17 Feb 2006

Overall, this is the kind of place you come to if you want peace, luxury, good service, and a smile on your face.

TripAdvisor, 08 Jun 2009

The staff were just incredible.

TripAdvisor, 06 Jun 2009

Service is excellent all round and the Datai never feels over-run with guests.

TripAdvisor, 30 May 2009

The service is fantastic, for example, I am a strict vegetarian and the four restaurants at the Datai did not have much on their menu’s, however once I complained to the food and beverage director he ensured that a lot more options were available for me, created a whole new vegetarian menu for each of the four restaurants and checked that I was ok everyday of my stay.

TripAdvisor, 12 May 2009

Friendly staff, spotless resort what more can you ask?

TripAdvisor, 24 Apr 2009

The staff, every single one of them were gracious and kind.

TripAdvisor, 23 Apr 2009