It is relatively expensive but get what you pay for.
TripAdvisor, 11 Jun 2009
Good Pre-Flight Hotel the Staff is Slow Restaurants are Below Average i don't recommend it unless you have a flight
Yahoo! Travel, 19 Apr 2009
appalling service
TripAdvisor, 31 Mar 2009
Essentiall we were in transit when we stayed in this expensive hotel.
Asiarooms.com, 01 Mar 2009
The price when we stayed was reasonable for the convenience, however we have since tried to rebook for another trip later this year & the peak prices are outrageous.
Asiarooms.com, 01 Jan 2009
The food in Degrees restaurant is so-so, and the service was slow.
TripAdvisor, 11 Nov 2008
Very slow internet in the business centre was ridiculously expensive.
TripAdvisor, 11 Nov 2008
A bit pricey (at the last minute).
TripAdvisor, 11 Nov 2008
Hotel is Five stars and you get 5 star service, however the buffet meals are NOT 5 star, the only comment would be to bring your three star food up to five star quality, luke warm dishes of mediocre quality at a price which is considered a high price for meals in Malaysia is NOT something that endeared the hotel to my wife and I, especially as being located at the airport gives you no other choice but to eat there or in the terminal.
Asiarooms.com, 01 Nov 2008
No wonder this hotel wins best airport hotel in Asia year after year.
TripAdvisor, 27 Oct 2008