Guest Reviews of Crowne Plaza Hotel Kuala Lumpur Based on a 1 (poor) to 5 (excellent) rating system

What people say about: Service (show overall reviews)
  1.  
    Hotel staff were polite and helped us (with maps and all) on how to get where - now that's helpful.

    TripAdvisor, 17 Jun 2009

  2.  
    Despite the wide and excellent range of the buffet breakfast, service was slow and seemed chaotic.

    Asiarooms.com, 01 May 2009

  3.  
    Recommend this hotel in KL as a wonderful, relaxing hotel with first class staff and amenities.

    Virtual Tourist, 25 Mar 2009

  4.  
    Th staff however is very unfriendly and not trained at all.

    Expedia, 10 Dec 2008

  5.  
    Staff are very professional, food is exceptional, rates are fair...

    Yahoo! Travel, 23 Jul 2008

  1.  
    Service was fantastic except for front office, could be a bit more friendly.

    lm.hotelclub.net, 16 Jun 2008

  2.  
    Service was fantastic except for front office, could be a bit more friendly.

    RatesToGo, 16 Jun 2008

  3.  
    CONS: Check-in staff and other staff was not attentive or helpful.

    Priceline, 09 Aug 2007

  4.  
    Where can I start - The service was impeccable, huge rooms with lovely bathroom, the buffett to die for, great location - monorail outside hotel, easy walk to petroni towers and shopping centre, pleasant outdoor pool area .

    IgoUgo, 04 Feb 2007

  5.  
    Where can I start - The service was impeccable, huge rooms with lovely bathroom, the buffett to die for, great location - monorail outside hotel, easy walk to petroni towers and shopping centre, pleasant outdoor pool area .

    TravelPost.com, 04 Feb 2007

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Crowne Plaza Hotel Kuala Lumpur

4 star hotel
JALAN SULTAN ISMAIL
Kuala Lumpur 50250, Malaysia map
Welcome to the award winning Crowne Plaza Mutiara Kuala Lumpur.This landmark 36 storey business hotel is superbly situated amidst five acres of lan...

Best Price

Guest Satisfaction

4.9

10 hearts
Wego Popularity

#3 of 308 hotels in Kuala Lumpur