Guest Reviews of Sutera Harbour Resort Kota Kinabalu Based on a 1 (poor) to 5 (excellent) rating system

2.7 Overall
3.6 Rooms
1.5 Location
4.3 Service
4.5 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    I can see that some waitresses were a bit grouchy (not towards us) but I can imagine the stress as it was quite a chaotic for them at the peak of breakfast time.

    TripAdvisor, 31 Dec 2008

  2.  
    The level of service was next to none - fantastic.

    HolidayCity, 18 Jul 2008

  3.  
    The staff were universally very friendly and polite although occasionally we had difficulty ensuring they really understood our request.

    Asiarooms.com, 01 Jun 2008

  4.  
    Friendly hotel staff.

    Virtual Tourist, 12 Jan 2008

  5.  
    Housekeeping was lacking, on two out of four days we had to request towels when they were not left by the staff during daily servicing.

    Yahoo! Travel, 15 Oct 2007

  1.  
    Bad Service At Reception In Magellan Sutera

    TripAdvisor, 17 Dec 2008

  2.  
    We never had a problem with staff.

    TripAdvisor, 23 Nov 2008

  3.  
    The staff are friendly and helpful.

    TripAdvisor, 06 Nov 2008

  4.  
    They are some of the friendliest and enthusiastic staff that we have met anywhere in Asia full stop.

    TripAdvisor, 26 Oct 2008

  5.  
    Staff were very friendly and welcoming.

    TripAdvisor, 25 Oct 2008

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Exterior

Sutera Harbour Resort Kota Kinabalu

5 star hotel
1 Sutera Harbour Boulevard
Kota Kinabalu 88100, Malaysia map
Sprawling on 384 acres of prime sea-front land with the majestic Mount Kinabalu as its backdrop in Kota Kinabalu, Sutera Harbour Resort consists of...
Hotel details » See all prices »

Best Price

US$147 worldhotels Continue
Guest Satisfaction

2.7

5 hearts
Wego Popularity

#4 of 106 hotels in Kota Kinabalu