Guest Reviews of Shangri La Tanjung Aru Resort And Spa Kota Kinabalu Based on a 1 (poor) to 5 (excellent) rating system

4.5 Overall
4.8 Rooms
1.9 Location
4.5 Service
3.9 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Friendly, enthusiastic and thoughtful (they remembered my name and drinks order in every bar and restaurant after the first visit).

    Booking.com, 27 May 2009

  2.  
    the hotel is stunning and the staff very friendly and will help you with anything.

    Expedia, 08 Apr 2009

  3.  
    Here are our comments: Reception: friendly, helpfull...

    TripAdvisor, 03 Jan 2009

  4.  
    PROS: The staff friendly.

    Booking.com, 06 May 2009

  5.  
    PROS: Hotel staff are very friendly.

    Booking.com, 27 Jan 2009

  1.  
    PROS: The hotel offers excellent service and facilities in particular for families with small kids!

    Booking.com, 04 Jan 2009

  2.  
    Beautiful and lush grounds, well maintained, nice rooms and friendly staff.

    TripAdvisor, 22 Dec 2008

  3.  
    Housekeeping were very helpful at trying to soften it up with a second quilt underneath the sheet, but it was still not great.

    TripAdvisor, 25 Nov 2008

  4.  
    Second to none service here.

    TripAdvisor, 23 Nov 2008

  5.  
    Rooms are nice, well appointed with balcony, service excellent and friendly.

    TripAdvisor, 09 Nov 2008

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