Service at the hotel is sporadic.
Asiarooms.com, 01 Mar 2009
The hotel is lovely, their staff very friendly, and the food is great.
TripAdvisor, 31 Dec 2008
Good hotel, friendly staff.
Expedia, 30 Jul 2008
With an engaging range of outdoor activities, including a Nature Reserve, Orang Utan education centre and an ecologically friendly championship golf course, Shangri-La's Rasa Ria Resort offers the best of Sabah in a lush, 400-acre tropical setting beside exquisite Pantai Dalit Beach.
Virtual Tourist, 13 Sep 2007
Relaxing, good facilities, great enviroment and friendly staff.
Asiarooms.com, 01 Feb 2009
The staff is very professional and friendly.
Asiarooms.com, 01 Jan 2009
All the staff were friendly, and made us feel very welcome.
TripAdvisor, 30 Dec 2008
The staff are wonderful, but if you stay too long you'll be wishing for a change of scenery.
TripAdvisor, 19 Dec 2008
The staff were so friendly and accommodating, as good as you will get anywhere.
TripAdvisor, 15 Dec 2008
The hotel caters to your every need and the staff are unbelievably warm, friendly and totally efficient.
TripAdvisor, 12 Dec 2008