Guest Reviews of The Shilla Hotel Seoul Based on a 1 (poor) to 5 (excellent) rating system

3.8 Overall
2.7 Rooms
1.2 Location
3.9 Service
3.9 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Korean service is excellent, and the Shilla is the best in Korea.

    TripAdvisor, 25 Jun 2009

  2.  
    Concierge was very quick to satisfy requests.

    Expedia, 04 Mar 2009

  3.  
    Service is good; personell friendly and forthcomming.

    Asiarooms.com, 01 Feb 2009

  4.  
    The beds were very nice, and the staff was helpful.

    TabletHotels, 01 May 2008

  5.  
    In the executive floors there is a concierge per floor to ensure a prompt and efficient service.

    TravelPost.com, 16 May 2007

  1.  
    Wonderful service

    Yahoo! Travel, 23 Dec 2006

  2.  
    Incredible service - but a business hotel

    TripAdvisor, 06 Jun 2009

  3.  
    opening car doors, carrying packages for you, opening doors, getting taxis, great shuttle service, amazing shopping, great concierge, friendly staff (also good looking and english spoken very well by all of the staff we came into contact with), beautiful hotel grounds & great view of the Seoul Namsam Tower!

    TripAdvisor, 21 May 2009

  4.  
    Although relatively expensive at around 35,000 won each, I didn’t begrudge the bill total because of the high quality, variety and excellent service.

    TripAdvisor, 14 May 2009

  5.  
    Great location, outstanding service

    TripAdvisor, 21 Apr 2009

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