Guest Reviews of Lotte Hotel Seoul Based on a 1 (poor) to 5 (excellent) rating system

1.5 Overall
2.1 Rooms
2.7 Location
1.4 Service
1.1 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Good Location. Disappointed with the hotel staff.

    TripAdvisor, 14 Jun 2009

  2.  
    It's very convenient and excellent services.

    Expedia, 07 Jan 2009

  3.  
    Staff was very attentive, not great English but enough to get by.

    Yahoo! Travel, 15 Dec 2007

  4.  
    It was so awesome staying here thanks to the great service and every thing!!

    Travelocity, 01 Sep 2007

  5.  
    It was so awesome staying here thanks to the great service and every thing!!

    IgoUgo, 20 Jun 2007

  1.  
    Otherwise, it wasn't bad and the staff were efficient and polite.

    Asiarooms.com, 01 May 2007

  2.  
    Additionally, lots of girl friendly amenities were provided which was much appreciated -- hair straightener, curling iron, etc.

    TripAdvisor, 25 May 2009

  3.  
    Service was impeccable!

    Expedia, 05 Nov 2008

  4.  
    Although I had minimal interaction with the staff during my two nights there, each time I required assistance, they were kind and gracious.

    TripAdvisor, 27 Sep 2008

  5.  
    Loved the friendliness of all the staff here and the fact that they attempt to go the extra mile (although their English isn't good at all.

    TripAdvisor, 07 Sep 2008

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