Typically excellent Japanese service.
Expedia, 20 Jun 2009
Great accommodations and attentive staff.
hotels.com, 23 May 2009
Excellent hotel and very friendly staff
TripAdvisor, 23 May 2009
Service is great.
Asiarooms.com, 01 May 2009
The poeple working there were very helpful and polite.
Yahoo! Travel, 11 Nov 2008
Everything was excellent and the staff was overly friendly.
Travelocity, 01 Aug 2008
. Loved the sense of luxury and style yet attentive and friendly staff.
agoda, 01 Feb 2008
We arrived at NRT and took the "Frindly airpot shuttle", who were trully friendly, over to the hotel.
TripAdvisor, 22 May 2009
The staff was outstanding and made travel and language concerns a non event.
Expedia, 19 May 2009
The staff is amazing and speaks good English.
hotels.com, 18 May 2009