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Good customer service, English speaking staff, nice rooms.
hotels.com, 22 Oct 2012
Shinagawa Prince is a giant hotel consisting of several buildings, and the service is excellent-- although the sheer size of the hotel can make things a bit more hectic than they have to be, at times.
hotels.com, 16 Oct 2012
The staff was very helpful and the front desk staff are to be commended they helped me out of a bad situation in the midst of a crisis.
hotels.com, 21 Sep 2012
Weather was bad, trains were cancelled, hundreds were seeking rooms, but they maintained a courteous kind understanding service.
hotels.com, 21 Sep 2012
convenient location, helpful staff
hotels.com, 12 Sep 2012
Staff was extremely helpful during a medical situation - really went out of their way to help us.
hotels.com, 12 Sep 2012
Service was great, especially staff at the front desk were very helpful and pleasant.
hotels.com, 10 Sep 2012
The staff was always attentive to my needs and even handled several special requests in a professional and courteous manner.
hotels.com, 31 Aug 2012
They are all serviced by the same company and they provide very good service, but the quality of the room itself is highly dependent on which ""tower"" you stay in.
hotels.com, 13 Aug 2012
房間很小, 但服務人員也很貼心地在我要求下將房間內的茶几和椅子搬走, 所以使用上還算方便.
hotels.com, 25 Jun 2012
