Guest Reviews of Shibuya Excel Hotel Tokyu Tokyo Based on a 1 (poor) to 5 (excellent) rating system

What people say about: Service (show overall reviews)
  1.  
    The housekeeping service was very nice!

    Expedia, 09 Jun 2009

  2.  
    Service was good and very efficient.

    TripAdvisor, 06 Jun 2009

  3.  
    In sum, as a mid-aged professional I appreciated the convenience of the hotel and its location.

    hotels.com, 02 Jun 2009

  4.  
    We were thrilled and loved our spacious room with three huge beds, a great view over Tokyo and the friendly staff.

    agoda, 06 Apr 2009

  5.  
    But the sales staff at the tokyu departure store was really helpful.

    Asiarooms.com, 01 Apr 2009

  1.  
    The service is excellent and the size of the rooms is relatively big compared to Japanese standard.

    HotelClub, 15 Nov 2008

  2.  
    CONS: Not all staff spoke English, only one TV channel with English (CNN)...

    MYTravelGuide, 20 Oct 2008

  3.  
    The staff at this hotel, just like most service providers in Tokyo, were 100% obsessed with providing good service, and attentive, and highest quality, etc.

    Travelocity, 01 Aug 2007

  4.  
    The meet staff were friendly and approachable, and all spoke English well, which was a big help when I was too tired to remember any Japanese.

    CheapTickets, 04 Apr 2007

  5.  
    The meet staff were friendly and approachable, and all spoke English well, which was a big help when I was too tired to remember any Japanese.

    Orbitz, 04 Apr 2007

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Shibuya Excel Hotel Tokyu Tokyo

3 star hotel
1-12-2 Dogenzaka
Tokyo 150-0043, Japan map
Shibuya has become a thriving centre for both business and pleasure. The Shibuya Excel Hotel Tokyu is located at the heart of Shibuya and ready to ...

Best Price

Guest Satisfaction

3.9

8 hearts
Wego Popularity

#10 of 697 hotels in Tokyo