The service was incredible and the hotel and gardens were immaculate.
Expedia, 27 May 2009
The service is excellent, the rooms are large and spacious with giant windows, the bathroom is also very spacious with a great shower and jetted tub, the bed was comfortable and large...
TripAdvisor, 17 May 2009
Reception service is good.
agoda, 19 Jan 2009
We just came back from a family vacation to Japan I am so glad we stayed at this hotel from the time we checked in till the time we checked out the service was great.
Yahoo! Travel, 11 Oct 2006
Staff are very pleasant and most were well educated in English.
Asiarooms.com, 01 Oct 2005
PROS: The staff is very helpful.
agoda, 11 Oct 2008
But the best thing about the place was the staff: I know the Japanese are know for hospitality, but even so, these guys were really on top of it, extremely attentive and helpful.
TripAdvisor, 15 May 2008
On my first stay (single night after arriving before heading to the Kansai area), I was greeted at the curb by the ever present staff who immediately placed my bags on a luggage cart and assisted me into the lobby area.
TripAdvisor, 21 Feb 2008
The staff is VERY friendly.
TripAdvisor, 20 Jul 2007
) Room service was good but not desperately cheap, but it's so easy to eat out it probably won't matter.
TripAdvisor, 10 Feb 2007